RoyalVegas Casino Cookie Policy

At Royal Vegas, we are committed to transparency about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at RoyalVegas Casino, what types we deploy, and what choices you have regarding their use. By continuing to browse our platform at royalvegas.ca, you acknowledge and accept our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. At Royal Vegas Casino, we use cookies to help our platform function correctly, remember your preferences, and provide you with a better, more personalised experience. These files do not contain personally identifiable information on their own, but they may be linked to information we hold about you as a registered user of RoyalVegas.

In addition to cookies, we may use similar technologies such as web beacons, pixels, and local storage to collect and store information about how you interact with our services. When we refer to "cookies" throughout this policy, we are referring to all of these technologies collectively.

Types of Cookies We Use

We use several categories of cookies on the Royal Vegas platform. Each serves a distinct purpose, and understanding them will help you make informed choices about your preferences.

Strictly Necessary Cookies

These cookies are essential for RoyalVegas Casino to function and cannot be switched off in our systems. They are typically set in response to actions you take, such as setting your privacy preferences, logging into your Royal Vegas Casino login page, or filling in registration forms. Without these cookies, core services — including secure account access and payment processing — would not be available to you.

• Session management and secure login authentication
• Maintaining your active gaming session across pages
• Fraud prevention and security monitoring
• Load balancing to ensure platform stability
• Compliance with our AGCO licence obligations (OPIG1237900)

Performance and Analytics Cookies

At RoyalVegas, we use performance cookies to understand how visitors interact with our website. These cookies collect aggregated, anonymised information such as which pages are visited most often, how long sessions last, and where errors occur. This helps us improve how our Royal Vegas online casino operates and ensures a smooth experience when you play slots, live dealer games, or table games.

• Tracking page views and user journeys through the site
• Identifying technical errors and platform performance issues
• Measuring the effectiveness of our content and game categories
• Analysing traffic sources and device types

Functionality Cookies

Our Royal Vegas mobile casino and desktop platform use functionality cookies to remember choices you make and provide enhanced, more personalised features. These cookies may be set by us or by third-party providers whose services we have integrated into our pages.

• Remembering your preferred language (English or Français)
• Storing your display and accessibility preferences
• Recognising your device on return visits to the Royal Vegas Casino mobile login
• Keeping you logged in securely during your gaming session

Targeting and Advertising Cookies

We at RoyalVegas Casino may use targeting cookies to deliver relevant promotional content — such as information about our welcome bonus, Royal Vegas bonus codes, or our daily free spins offers — both on our site and across third-party platforms. These cookies track your browsing habits to help us and our advertising partners present content that is more relevant to your interests.

• Serving personalised bonus and promotional offers
• Measuring the effectiveness of our marketing campaigns
• Limiting how often you see the same promotional message
• Sharing data with trusted advertising networks in compliance with applicable laws

Third-Party Cookies

Some cookies placed on the Royal Vegas platform originate from third-party service providers whose tools we integrate to enhance your experience. These include analytics providers, game studios such as Pragmatic Play and Apricot (Microgaming/Games Global), and our live casino partner Evolution. We also work with payment processors to facilitate secure Interac, Visa, and Mastercard transactions.

We do not control third-party cookies directly, and we encourage you to review the privacy and cookie policies of any third parties whose services are accessible through our platform. Our RoyalVegas platform ensures that all third-party integrations meet the standards required under our AGCO licence and iGaming Ontario obligations.

Cookies and Responsible Gambling

At Royal Vegas, responsible gaming is central to everything we do. We use cookies to support our responsible gambling tools, including session tracking, deposit limit monitoring, and self-exclusion functionality in partnership with BetGuard and iGO. If you have opted into self-exclusion through ConnexOntario (1-866-531-2600) or our own tools, cookies help us enforce those restrictions consistently across your sessions on the RoyalVegas Casino platform.

How to Manage and Control Cookies

We respect your right to control how cookies are used when you visit our site. You can manage your cookie preferences in the following ways:

Browser Settings

Most web browsers allow you to refuse or delete cookies through their settings. Please note that disabling certain cookies — particularly strictly necessary ones — may affect your ability to use core features of the Royal Vegas online casino, including the Royal Vegas login functionality and secure payment processing.

Our Cookie Preference Centre

When you first visit our site, we present a cookie consent notice. You can update your preferences at any time through the cookie settings link available in our website footer. We at RoyalVegas Casino make it easy for you to opt in or out of non-essential cookie categories without affecting your account security.

Opt-Out Tools

• Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout
• Network Advertising Initiative opt-out: optout.networkadvertising.org
• Your Online Choices (EU/CA): youronlinechoices.com

Data Retention

Cookies set by our Royal Vegas Casino platform are retained for varying periods depending on their type. Session cookies expire when you close your browser, while persistent cookies may remain on your device for up to 24 months. We review our cookie retention periods regularly to ensure they remain proportionate to the purpose for which data is collected. You can delete cookies from your device at any time through your browser settings.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you through a notice on the RoyalVegas Casino homepage or via your registered email address. We encourage you to review this policy periodically to stay informed about how we use cookies. Continued use of the Royal Vegas platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies at Royal Vegas, or if you wish to exercise any rights you have regarding your data, please do not hesitate to contact us. Our multilingual support team is available in English and French via live chat on our site. For formal data-related enquiries, you may also reach us at complaints@playersupportcenter.com. RoyalVegas Casino is operated by CADTREE LIMITED, La Corvee House, La Corvee, Alderney GY9 3TQ, and is licensed by the Alcohol and Gaming Commission of Ontario under licence OPIG1237900.